Welcome to Pauls Merchandise Site

Customer Service

Shipping & Delivery
Most of the product on this site consists of hand made items, and requires 2-4 weeks to deliver.   If an item is marked "Available Now".. I have a copy on hand for immediate shipping.
Privacy & Security
I don't share your information with anyone PERIOD.  The database is encrypted with strong keys, the key does not live on the server (ANYWHERE).  Your password is both encrypted and blowfish encrypted.  Its basically NOT hackable, even if someone managed to unencrpt the database.  I don't store credit card information at all.  Its all at Pay Pal..
Returns & Replacements
All Sales are final.  No returns are accepted, unless the product was damaged in shipping.  If the product is damaged in shipping, I will give the buyer a choice of waiting for a new copy of the art, or issue a refund, minus the cost of shipping.
Payment, Pricing
Payment is through Pay Pal.  But you can use a Credit or Debit card in that checkout chain.   Pricing is subject to change at any time.
Viewing Orders
You can view the status of your order in your account settings.
Updating Account Information
Its as they say, your show.   Its up to you to keep your profile information updated, and your passwords up to date.